FAQ:

1. What does Deferred Payments in 3 Installments mean?

Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

2. Is the process complicated? What is the estimated time to receive an approval?

Normally 5 to 7 minutes. You only have to complete your online application and attach a copy of your identity document (DNI/NIE, Passport or driving license).

3. Which products support deferred payments?

All products, as long as the amount of the order is greater than £100 and less than £1500.

4. Which bank cards can I use?

Klarna accepts any credit/debit card, except American Express, and does not accept foreign or virtual cards.

5. Can I return the product if I buy it with deferred payment in 3 installments?

Yes, the return policy applies to all products. If you make a complete return of all items paid for with Klarna, you will receive a refund of the amount already paid. For more details, you can consult here: https://www.klarna.com/en/customer-care/how-long-refunds-take/

6. Why has my deferred payment failed or was rejected?

If you are informed that your application has not been accepted, please contact Klarna for further details of the case on 911 391 220.